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Responsible Gaming

Principles of Responsible Gambling

To enjoy gambling safely, we encourage you to: 

✔ Play for entertainment, not as a financial solution. 

✔ Understand the odds and rules of the games before playing. 

✔ Set a budget and stick to it—never gamble beyond your means. 

✔ Avoid chasing losses, as this often leads to further financial issues. 

✔ Take breaks and maintain a balanced lifestyle. 

✔ Set time limits for your gaming sessions. 

✔ Seek help if gambling negatively impacts your personal or financial well-being.

Recognizing Problem Gambling

Signs of problem gambling include:

  • Spending more time or money than intended on gambling.
  • Neglecting personal or professional responsibilities due to gambling.
  • Feeling stress, guilt, or anxiety related to gambling behavior.
  • Hiding gambling activities from family and friends.
  • Borrowing money to continue gambling.
  • Believing that winning a jackpot will resolve financial issues.

If you recognize these signs, we strongly encourage you to use our responsible gaming tools or seek professional support.

Player Protection Tools

We provide various self-management tools to help players stay in control:

  1. Deposit & Loss Limits – Set financial restrictions on deposits and losses.
  2. Session Time Limits – Control the duration of your gaming sessions.
  3. Cool-Off Periods – Temporarily suspend account access for a set period.
  4. Self-Exclusion – Block access for six months to five years to prevent compulsive gambling.

Preventing Underage Gambling

Gambling is strictly prohibited for individuals under 19 years old. We implement stringent age verification procedures and encourage parents to use parental controls such as:

  • Net Nanny (www.netnanny.com)
  • CyberSitter (www.cybersitter.com)

External Support Resources

If you or someone you know struggles with gambling, professional assistance is available:

  • Gambling Therapy – International support for gambling-related issues.
  • Gamblers Anonymous – Peer support for gambling addiction recovery.
  • GamCare – UK-based confidential assistance for problem gamblers.
  • BetFilter / GamBlock – Tools to block access to gambling websites.

Our Support Team is available 24/7 to assist with responsible gaming tools and account restrictions. Responsible gambling is a shared responsibility, and we are committed to providing a safe gaming environment.